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Telepsychiatry for Federally Qualified Health Centers FQHCS

Integrating behavioral health into FQHCs is linked to fewer BH-related ED visits, improved physical and mental function, and increased access to modern behavioral health treatments. With telepsychiatry, FQHCs can access quality psychiatrists and advanced practice nurses remotely to provide highly integrated care for their patients.

Genoa Telepsychiatry partners with community-based settings like CMHCs, FQHCs, primary care, and outpatient mental health centers across the country to provide integrated psychiatric services. We help organizations staff, build, and expand telepsychiatry programs in a cost-effective way while maintaining continuity of care and patient satisfaction.

Genoa’s Circle of Care

Our approach focuses on quality behavioral health care in CMHCs & CCBHCs.


Hire highly qualified psychiatrists and APRNs with collaborative care experience.

Read about Managed Matching


Receive support with credentialing, clinical workflow, and tech training.

Read about Implementation+


Receive comprehensive clinical and program support from our team.

Read about Program Management


Schedule, manage, and see patients over our virtual care delivery platform.

Read about 1Docway Platform

Provide Integrated Care with
Genoa Telepsychiatry

A unique model to support patients with complex behavioral health care needs.

This diagram illustrates an integrated approach to behavioral health care that puts the patient at the center. The three pillars of care we focus on are Telepsychiatry, Pharmacy and Medication Management. Telepsychiatry technology allows psychiatrists to provide care to underserved populations from anywhere. Pharmacists access medication, resolve drug therapy challenges, and evaluate adherence. Medication Management is tailored to patients with complex behavioral conditions.

Telepsychiatry Reimbursement for FQHCS

FQHCs qualify for enhanced reimbursement from the Health Resources and
Services Administration (HRSA) beyond Medicare and Medicaid benefits.

FQHCs are reimbursed an “Encounter Rate”. FQHC’s reimbursement for telehealth varies based on a state-by-state basis. Some states pay the encounter rate while others pay the CPT +/- Q-code.

The Encounter Rate is reimbursed at the same rate for each service, but the rate could vary based on location and service line.

FQHCs are NOT eligible to submit the Originating Site Fee if they are paid the encounter rate.

our Achievements




patient satisfaction score


states with
live programs

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